Indian Railways has taken a major digital leap with the launch of RailOne, a unified mobile application developed by CRIS (Centre for Railway Information Systems). Whether you’re a frequent traveler, a tourist, or someone who books tickets for family and friends, RailOne is designed to simplify your railway journey by bringing all major services under one app.
From booking reserved and unreserved tickets, to tracking trains in real-time, ordering food, filing complaints, and managing refunds—RailOne.app does it all. But to access most of these features, the first thing you need to do is register on the platform.
In this article, we’ll walk you through a complete, beginner-friendly guide on how to register in the RailOne app and start your Indian Railways digital journey.
🛠️ Why Register on RailOne?
Before diving into the registration steps, let’s understand why creating an account is essential and what benefits you get:
- ✅ Book Reserved & Unreserved Tickets
- ✅ Track Train Live Status
- ✅ Manage Booking History (Booked, Cancelled, Waitlisted)
- ✅ File Complaints via Rail Madad
- ✅ Request Refunds Easily
- ✅ Order Food Onboard from IRCTC-verified partners
- ✅ Save your preferences for faster future bookings
- ✅ Use secure R-Wallet for payments
- ✅ Access multilingual support and a personalized dashboard
Without registration, you can only browse limited features. Registering unlocks the full power of RailOne.
📱 How to Register in RailOne.app – Step-by-Step
Whether you’re using an Android or iOS device, the process is almost identical. Here’s how to do it:
Step 1: Download the App
The first step is to download the RailOne app from your mobile app store.
- For Android: RailOne on Google Play Store
- For iPhone: RailOne on Apple App Store
Once installed, open the app.
Step 2: Open the App and Tap on “Register”
When you launch the app, you’ll be greeted with the login screen.
You’ll see options such as:
- Login
- Guest Login
- Register / New User
Click or tap on “Register” or “New User” to begin the account creation process.
Step 3: Fill in Your Personal Details
You’ll now be taken to a registration form where you need to fill in basic information:
- Full Name – As per your ID (used for ticket booking verification)
- Mobile Number – A working number for OTP and notifications
- Email ID – Optional, but useful for ticket confirmations
- Date of Birth
- Gender
- Preferred Language – Choose from Hindi, English, or other supported languages
- Create Password – Minimum 6-8 characters with at least one number and special character
Make sure all the information is accurate and matches the details you use for booking railway tickets.
Step 4: Mobile Number Verification (OTP)
After filling in the form, tap Submit.
You’ll now receive a One-Time Password (OTP) on the mobile number you provided.
Enter this OTP in the field shown to verify your phone number.
This step ensures your identity and helps in secure transactions going forward.
Step 5: Set Up Profile Options (Optional)
Once your mobile number is verified, RailOne will allow you to set up additional profile options:
- Add your photo (optional)
- Enable biometric login (if your phone supports fingerprint or Face ID)
- Link your Aadhaar or PAN (optional)
- Set your default booking preferences like travel class, station, etc.
You can skip these steps and come back to them later if you prefer.
Step 6: You’re Registered!
Congratulations 🎉
Your RailOne account is now created.
You can now log in anytime using your mobile number and the password you just set.
You’ll be taken to the main dashboard of the app where you can explore all services — from ticket booking to train tracking and more.
🙋 Frequently Asked Questions (FAQ)
❓ I didn’t receive an OTP. What should I do?
Make sure:
- Your mobile number is correct
- You have network coverage
- Check if the number is on DND (Do Not Disturb) which might block service messages
If still not received, use the Resend OTP button or wait 60 seconds to try again.
❓ Can I register using email only?
No. Mobile number is mandatory for registration and verification. Email is optional but recommended for receiving ticket confirmations and alerts.
❓ What if I forget my password?
On the login screen, click “Forgot Password”, and you’ll receive a reset link or OTP to recover your account.
❓ Can I register on the website instead?
Currently, RailOne is optimized for mobile usage. Registration is supported only through the Android and iOS apps.
🔐 Tips for Safe Registration & Usage
- Don’t share your OTP or password with anyone.
- Enable biometric login for faster and safer access.
- Regularly check your booking history to detect unauthorized activity.
- Use strong passwords that include letters, numbers, and symbols.
💡 Final Thoughts
The Indian Railways ecosystem is vast and complex. With different portals for booking, tracking, food ordering, and customer service, things used to be scattered. RailOne is changing that. It brings everything together into one simple, powerful, and secure app.
Registering is quick, safe, and opens up a world of convenience. Whether you’re planning your next trip, tracking a train for your family, or filing a refund request—RailOne is your all-in-one companion for rail travel in India.